IT Infrastructure Support Specialist

Job description

• In Depth Knowledge of routing protocols like BGP, OSPF • In depth experience of Palo Alto firewalls and Panorama • Cisco Wireless controller and Access Points • Advanced knowledge of networking equipment’s including switches, routers, firewalls, LAN, WAN, IP Security, NAT, ACLs, STP, BGP. HSRP, OSFP, PPP, MPLS, VPN, SNMP, TCP/IP, IPsec, AAA, TFTP, TACACS+, RADIUS, STP, VLAN, 802.1Q TRUNK, EtherChannel • Strong knowledge & experience over Azure (esp. Azure networking) is mandatory. • Strong knowledge over SolarWinds with configuration & monitoring • Good knowledge over SDN • Knowledge of VOIP & telephony is an advantage • Strong communication & presentation skills

About the role

 Deploy and support multi-vendor network & security solutions  Support VPN, network firewall, routers, switches, wireless controllers and other network appliances and services  Managing and upgrade of existing hardware and software  Diagnosing complex network issues and working with other team members to diagnose issues with integrated systems  Participate in multiple network projects simultaneously while maintaining daily operational excellence  Support and maintain the highest network security level throughout the environment Monitoring,  Following defined procedures to monitor systems and resolve problems. Defining improvements increasing system reliability and performance.  Acts as the technical liaison between different IT teams and solution architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability  Managing and maintaining the projects / products implemented by Solution architect team. Participating in project deployment following project management guidelines  Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems  Assists in developing documentation for new infrastructure solutions  Maintain a proper channel of communication with different vendors Imp: Should be ready to work in EMEA time zone (1 PM to 10 PM IST)

About you

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